1. Acceptance of terms
By downloading, installing or using any application we publish, or by using our website (together, the “Services”), you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the Services.
An individual application may publish additional terms specific to that product. Where it does, those terms apply to that application alongside these.
2. Eligibility
You must be old enough to form a binding contract where you live, and you must meet any minimum age stated for the application you are using. Some of our applications are restricted to adults and state that requirement on their store listing and at sign-up. You confirm that you are not barred from using the Services under any applicable law and that you have not previously been removed from them.
3. Licence to use the applications
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use our applications on devices you own or control, in accordance with these terms and the usage rules of the relevant app store.
4. Accounts
Where an application supports accounts, your account is personal to you. You may not transfer it, share it, or allow anyone else to use it, and you may not create more than one account unless we permit it.
You are responsible for keeping your credentials and one-time passwords confidential, and for activity under your account. Tell us promptly at app-support@datongapps.in if you suspect unauthorised access. You may delete your account at any time — see Account & Data Deletion.
5. Payments and virtual items
- Paid features are purchased through the relevant app store or an authorised payment processor. Prices, including applicable taxes, are shown before you confirm a purchase.
- Where an application uses a balance or virtual items, these are a limited, revocable licence to use paid features within that application. They are not legal tender, have no value outside the application, cannot be exchanged for cash and cannot be transferred between users.
- Refunds for app store purchases are handled by the app store under its own policies. We will help you with the process where we can.
- We may change prices at any time. A change never applies to a purchase already made.
- Where an account is terminated for breach of these terms, any remaining balance or virtual items may be forfeited without refund.
6. Your content
You retain ownership of the content you create within our applications. You grant us a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, transmit and display that content solely to operate and maintain the Services, to review a report or safety flag, to enforce these terms, and to comply with law.
We do not publish your content elsewhere, do not sell it, and do not use it to train general-purpose AI models. You confirm that you hold the rights needed to grant this licence and that your content does not infringe anyone else’s rights.
7. Acceptable use
You agree not to use the Services to:
- Break any applicable law, or facilitate anyone else doing so
- Harass, threaten, defame or abuse any person
- Share sexual content, content harmful to children, or content that is hateful or discriminatory
- Impersonate any person or misrepresent who you are
- Solicit money, payment details or one-time passwords from other users
- Record, capture or redistribute another person’s content or communications without their consent
- Reverse-engineer, decompile or tamper with our applications, or circumvent any security or access control
- Use bots, scrapers or other automated means to access the Services or extract data from them
Where an application publishes community guidelines, those guidelines form part of these terms for that application.
8. Wellness disclaimer
Our wellness applications are intended to support general emotional wellbeing. They are not medical devices, do not provide medical, psychological or psychiatric advice, and are not a substitute for diagnosis, treatment or care from a qualified professional. Never disregard professional advice because of something in one of our applications.
If you are in an emergency, thinking about harming yourself or others, or in crisis, contact your local emergency number or a crisis helpline immediately. In India, Tele-MANAS is available at 14416.
9. Moderation and enforcement
We may remove content, restrict features, suspend an account or terminate access where we reasonably believe these terms, an application’s guidelines or applicable law have been broken, or where there is a risk to the safety of others.
Where possible we tell you what action we have taken and why, and give you a route to dispute it. We may act without prior notice where there is a legal obligation, a serious violation or a safety risk. Where an automated system contributed to a decision, you may ask for it to be reviewed by a person.
10. Intellectual property
The Services, including software, design, text, graphics, names and logos, are owned by Datong Apps Private Limited or its licensors and protected by intellectual-property laws. Except for the licence above and your rights in your own content, no rights are granted to you. Any feedback you give us is voluntary and we are free to use it without obligation to you.
11. Third parties and app-store terms
If you obtained an application from the Apple App Store, you acknowledge that these terms are between you and Datong Apps, not Apple; that Apple has no obligation to provide maintenance or support; that Apple is not responsible for any product warranty, claim or intellectual-property infringement claim relating to the application; and that Apple and its subsidiaries are third-party beneficiaries of these terms with the right to enforce them. You must also comply with the Apple Media Services Terms and Conditions. Equivalent provisions apply to Google Play.
We are not responsible for third-party services linked from or interoperating with our applications, and your dealings with them are solely between you and them.
12. Disclaimers
The Services are provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any particular outcome will be achieved from using them.
Where an application connects you with other people, we do not control what those people say or do and we are not responsible for their conduct, online or offline.
13. Limitation of liability
To the fullest extent permitted by law, Datong Apps Private Limited and its directors, employees and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from your use of the Services. Our total liability for any claim shall not exceed the greater of the amount you paid us in the twelve months before the claim or INR 1,000. Nothing in these terms limits liability that cannot be limited by law.
You agree to indemnify us against any claim arising from your use of the Services or your breach of these terms.
14. Termination
You may stop using the Services at any time and delete your account from inside the application. We may suspend or terminate access if you breach these terms or if required by law, with notice where practicable. Sections that by their nature should survive termination will survive.
15. Governing law and disputes
These terms are governed by the laws of India. Subject to any mandatory consumer-protection rights in your country of residence, courts in Lucknow, Uttar Pradesh shall have exclusive jurisdiction. We encourage you to contact us first so we can try to resolve any issue informally.
16. Contact
Questions about these terms: app-support@datongapps.in. Complaints and grievances: grievance.officer@datongapps.in (Grievance Officer, Datong Apps Private Limited).